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BUYING OUR BOOKS |
Buy by post - Buy on-line - Buy from a bookshop - Trade orders We welcome your order by post, on-line (by PayPal) or you can support your local bookshop. All prices in these pages are in pounds sterling.
BUY BY POST Postage. We do not charge postage on orders despatched to UK addresses but all overseas orders, Europe and worldwide, should add £4.00 per book towards the extra cost of postage. Any excess will be refunded. Orders will be despatched by airmail to Europe, otherwise surface mail. Email us for the cost of air mail. Returns policy. In the unlikely event of you receiving a book that is not in good condition, or not that ordered, we will replace it immediately and refund your postage. We do not, however, send books on approval. BUY ON-LINE
If you want to pay direct into our bank account please email us for the requisite details. Our IBAN and BIC details are available for overseas customers. Whichever way you order, we will despatch your order as soon as possible and post free for the UK. Occasionally there may be a little delay as we do not maintain a continuously manned office and do take time off. BUY FROM A BOOKSHOP MAILING LIST TRADE ORDERS should be sent to Tor Mark Press, United Downs Industrial Estate, St Day, Redruth TR16 5HY. Telephone: 01209 822101, fax: 01209 822035.
Orders sent direct to us are usually despatched within a few days and are carefully packaged.
An order form for you to print out and post to us is here for your convenience. Payment must be by sterling cheque or British Postal Order payable to Twelveheads Press. We cannot accept credit or debit cards by post as the banks' fees are out of all proportion to our level of business. Most credit and debit cards can be used via our web site, however, by means of PayPal which is a safe secure system.
We have an account with PayPal, which enables secure on-line payments with or without a credit or debit card. Use the relevant buttons to order this way, ensuring that not only do you tell us what books you want but also give your name and address. All payments must be in sterling. Overseas order should use the link provided and follow the instructions.
If you prefer to deal with a bookshop you will find that any good bookshop in the UK can obtain our books for you. In Cornwall and Devon we are stocked by many good bookshops and the Heritage series are stocked by most major tourist attractions in Cornwall, including National Trust shops. Elsewhere in the UK specialist railway, maritime and mining bookshops stock many of our titles. We do encourage you to support your local independent bookshop.
We send out irregular mailings by post advising of new titles, etc., and will gladly add names to our list. Write or email with your name and address and your interests. We do not maintain an email mailing list nor do we pass on addresses to other parties, so you will not get spam or junk from us.
[E-mail addresses in these pages are deliberately obscured and not linked Good books from Twelveheads
P O Box 59, Chacewater, Truro, Cornwall TR4 8ZJ, Great Britain
enquiries [at] twelveheads [dot] com
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